Optimal Management Planning (OPTIMAN)

OPTIMAL MANAGEMENT PRACTICES [OPTIMAN]

TOMORROW’S SUCCESS STARTS TODAY.

  • Switch off all electrical appliances and plug them out.
  • Attempt to run only one fridge or freezer if you have to.
  • Freeze and vacuum seal as many products as possible in airtight containers.
  • Visit your closed store regularly to check on all running fridges or freezers, if they have to be working.
  • Ensure not to cancel your pest control assessment and make an arrangement to meet them for your monthly service. 
  • If your capital or cash flow allows for maintenance and repairs you can do this now while your business is not operational without interrupting trade.
  • Post all the work and effort that you are going through on social media for your guests and followers to see how hard you are working to keep their local meeting place and hang out afloat.
  • The aim, following the strategy of tomorrow’s success, starts today, is to avoid inevitable bottlenecks during the normal flow of business, planning ahead or setting up for the next day of trading. 
  • This concept is simple and you can apply it to any facet of your business or home life.
  • To simplify the exercise we will use an example that is applicable to plan for the next trading day.
  • Which systems and procedures should we follow today in preparation for tomorrow’s requirements.
  • How often it happens to us that someone asks, “where is the defrosted ice cream for the soft serve machine?” or whatever product you want to use as the perfect example. The fact is that it happens to all of us at a certain point in time, we simply forget!
  • Not only is the inconvenience caused to team members, often equipment integrity is unduly tested and, but guest service also becomes compromised.
  • The question I ask myself is, “what can I do today to avoid challenges tomorrow?”
  • Build a double-check into your systems and procedures.
  • Think of those notorious challenges that you have experienced in the past, at a critical point in your day, add them to your list of success for tomorrow.
  • The sheet allows for appointing a specific person as responsible for a specific task and that person can sign off the sheet soonest the responsibility has been met.
  • Teaching your team to take responsibility and ownership, builds their personal pride and sense of responsibility, taking ownership for their actions and their personal contribution towards the team becomes a measure of success.
  • While planning your sheet you should consider, the time of the year, weather, month-end, school, and student holidays, payday, SASSA days for the pensioners, weekends, long weekends, and any other possible contributory factors in your specific area that could cause very busy or extremely quiet trading day’s.
  • The sheet can be adapted at any time, and it can, in or exclude items that are either more or less important to the user.
  • Now that you have a guide it is easy to use Google Sheets and set up a digital sheet that your staff can tick on their telephones and submit back to you once all the tasks are completed.
OPTIMAN TOMORROWS SUCCESS STARTS TODAY
ACTION TO BE TAKENPERSON RESPONSIBLECONFIRMATION
DEFROSTING DONE
STOCK ROTATION DONE
FIFO CONSIDERED
GAS CHECKED
URGENT ORDERS NOTED
URGENT PREP FOR THE NEXT MORNING NOTED
URGENT EQUIPMENT MAINTENANCE CONSIDERED
HANDYMAN/SPECIALIST NOTIFIED
STAFF ABSENTEEISMS NOTED
BOOKINGS FOR THE NEXT DAY CONSIDERED
FLOAT CHECKED AND SUFFICIENT
SHIFT PLANNING CHECKED
INCENTIVES PLANNED
SELBY DATES CONSIDERED
MATURATION CYCLES CHECKED
DEFROSTING CYCLES CHECKED
WASTE CONTROL CONSIDERED CUT DOWN OR APPROPRIATE
CROCKERY/CUTLERY/GLASSWARE CONSIDERED
BREAKFAST SET-UP PLANNED
BREAKFAST PREPARATIONS PLANNED AND ACTIONED
CLOSING DUTIES DELEGATED
OPENING DUTIES FOR THE FOLLOWING DAY DELEGATED
SALES PLAN FOR THE FOLLOWING DAY
INCENTIVES ON URGENT SELBY DATE PRODUCTS
PRODUCTION STAFF PREP ALLOCATIONS
WAITRON DUTIES ALLOCATIONS
TRAINING PLAN CHECKED
WORKSHOPS PLANNED FOR THE NEXT DAY
ENSURE NOT TOO MANY STAFF ON DUTY
CHECK WAGES BUDGETS COMPARED TO ACTUALS
FEEDBACK AND FOLLOW UP RECEIVED BEFORE GOING HOME

Support for small businesses:

Small business Survival Guide.

  • Untitled – Small business survival guide

Labour Guide.

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