The restaurant business is a fast-growing industry that is getting more competitive every passing day. To be successful, you have to be on top of your game by leveraging the available resources.  It is important to note that all proper functioning restaurants may not be successful. But local restaurateurs are often oblivious to the power […]

Anything and everything regarding a restaurant from A to Z including and not limited to a complete restaurant, bar, or club/entertainment business: We have online auctions daily. Have you ever thrown away unwanted items and wondered if you could have made some extra money off of them? The best way to get a return on

Once the weekly stock count is completed it is possible for the manager responsible for this task to establish what stock items need to be ordered for the week to ensure complete availability of menu items. This blog ignores the fact that there could be stock variances and other procedures to follow that are not

A restaurant business requires a preset list of rules and norms to work efficiently. The success or failure of any business depends on how well the needs of the customers are met and restaurant SOP or Standard Operations and Procedures helps restaurants deliver specific standards of service.  The restaurant SOP should focus on how you

Evolution. For healthy energy and the encapsulating of energy, the race for battery space is on,  High-capacity batteries deliver greater amounts of power at dramatically lower costs. This will drive innovation across sectors but will be especially useful for green energy applications like solar and wind power. There are already batteries that can store wind

Everyone has characteristics and behaviours that when uniquely combined form their personal brand.  Whether you have been intentional about it or not, how you are perceived by friends, family and colleagues can help or hurt you in various situations. Take control of your own storyline and gain more confidence when it comes to asking for

People, not computers, create computer threats. Computer predators victimize others for their own gain. Give a predator access to the Internet — and to your PC — and the threat they pose to your security increases exponentially.  Computer hackers are unauthorized users who break into computer systems in order to steal, change or destroy information,

There is a digital renaissance happening in the foodservice industry. From self-order apps to digital workforce management, restaurants are leveraging communication technology to refine processes and improve operations. As a result, customers are enjoying faster, more efficient service. This evolution of “smart restaurants” is catapulting the dining experience into the next generation. The Rise of

As you embark on this initial step, there are several things to keep in mind in order to guarantee that your restaurant lease will fit your personal and business needs effectively. Firstly, it’s important to remember the purpose of your lease; which is to ensure that both parties understand each other’s responsibility regarding the space.

Develop content your target audience enjoys or needs, based on their interests. The content can appeal to their personal or professional lives. It can be informative or entertaining, or both. It can spark their intellect or touch their hearts. However, you play it, choose a subject matter that makes sense—that engages the consumer and advances

By Chef Trevor Boyd, Hostex Ambassador and CLHG GM: food and beverage The need for effective mentoring and development of young chefs in kitchens around the country is more urgent than ever as the hospitality, food and beverage sector embraces a new reality following the turbulent impact of the pandemic lockdown restrictions. My many years of

“The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.” Martin Luther King Jr. The SA Chefs Association has always taken its responsibility to its members and the wider cheffing sector seriously – and now, as we glimpse

No one says everything you want to hear in the exact order, depth, and detail that you prefer. That’s why the chief tool of a good listener is a good question. Well-crafted questions can stimulate, draw out, and guide the discussion. Use these guidelines when developing questions: Plan your questions. Before your meeting, outline your

Many companies wonder what customers think when they walk into their stores, go through the purchasing process and leave with the items they purchased. Mystery shopping gives a company an inside look into the customer experience and provides it with a way to gauge customer satisfaction. This is extremely important when trying to find ways

Your CV is usually the first chance a recruiter and potential employer has to assess your suitability for a role. Your CV should reflect the modern business landscape and promote your qualities, but it’s still a professional document, so it’s important to bear this in mind. In this article, we give you some tips and

In this article, we will discuss the topics of the Psychology of design, the psychology of the people, and the secret psychology of Restaurant Management. While we’ve covered a wide range of subjects, my favourite thus far has been restaurant psychology. I’ve always been fascinated by human psychology — though honestly, who isn’t? Understanding how

After you have completed your Optiman S.W.O.T. Analysis you will deduct in which sections you need to train people. Once you know what training you need to offer to your team it is easy to earmark the people who need to attend. Now call the service providers and get quotes for the cost of the

Clocking Out for Breaks and Meals The cost of time in your business is vast. There might be fifty plus people to manage and coordinate and each of them is a little cash register that is paying money out of your system by the second.  Your systems and procedures have to accommodate these seconds that

Being able to effectively and succinctly communicate while your team is critical. Whether you’re just starting out in hospitality or you’re looking to test your industry knowledge, here are common terms for keeping things quick and concise. Back of the House(BOH) The back of the restaurant, the kitchen and storage areas, where the chefs, cooks,

Without their approval, your business would never grow, which is why customer service is so crucially important. More now than ever, thanks to the internet and social media, people are becoming increasingly vocal about their experiences with businesses – whether it’s good or bad. Unfortunately for customer-centric businesses, no matter how well you treat your