From the Blog

Smiling business man working at cafe

Diary use & Clear Communication using Cellphone Reminders

The following notes below are all very good reasons why you should utilize a management communication diary: Diary = Communication system = All management = Same page = Same Picture Write clear and use one line at a time per sentence. When tasks or Jobs are done tick them off and contra sign. WhatsApp groups

Read More »
icon logo with the concept of smart choice / good choice for culinary business, organic food products

Food Premises Monthly Health & Safety Inspection Checklist

The Food Premises Monthly Health, and Safety check is a monthly check done to ensure the safety of your team and your guest. When challenges or problems are detected you can action your maintenance team to correct all. The point of departure for this exercise is to appoint a Safety Representative who will be responsible

Read More »
health protection, safety and pandemic concept - male chef cook wearing face protective medical mask over restaurant kitchen background

Restaurant Staff Safety and Awareness

Complacency is the dangerous word when we discuss SAFETY! It becomes such a front-of-mind daily routine task, a block ticking exercise that the importance of the exercise is missed completely.  Health and Safety are important because it protects the well being of employers, visitors, and customers. Looking after Health and Safety makes good business sense. Workplaces that neglect health and safety risk prosecution, may lose

Read More »
Safety at work concept. Hand holds cubes wooden block with safety icons; safety first, protections, health, regulations and insurance.

Occupational Health, Risk & Safety Check

Health risks at the workplace, such as heat, noise, dust, hazardous chemicals, unsafe machines, and psychological stress, cause occupational diseases and can aggravate other health problems. Conditions of employment, occupation, and position in the workplace hierarchy also affect health. Employee mental well-being directly affects how employees think and feel about their job and organization. The multiple roles of the employee in the hospitality environment

Read More »
Happy coffee men colleagues in cafe bar working indoors.

Smart Wellness Program

Considering optimal management practices. How do we take our employees into consideration to ensure workplace wellness, what is the workplace going to look like?  The first touchpoint that I want to discuss is the one thing that always suffers while working in a restaurant is our FEET!  Safe and comfortable shoes, that air and do

Read More »
Chefs working in kitchen in restaurant - Fire

Personal Safety in a Restaurant

A key part of training your employees is showing them how to use your kitchen equipment properly. Refer to the following checklist to ensure that misused or faulty equipment doesn’t cause an emergency in your kitchen. Do regular monthly Health and safety checks. Health and Safety are important because it protects the well being of employers, visitors, and customers.

Read More »
Woman freelancer leafing through pages of a diary in a coffee shop. Entrepreneur working in cafe. Business woman uses paper reminders and schedules. Girl writes notes diary, makes business plan

Daily Management Mental Reminders List

When I become busy and bogged down for short periods during the year, I developed this list, to keep me on track with all my responsibilities. I found it extremely challenging at times to remain focussed and to get my head back into the game when random events interrupted my day. Apart from the fact that

Read More »
Rolls baking in oven displaying temperature

Optiman Temperature Control Sheet

The Optiman temperature control sheet assists me to keep track of all equipment that is supposed to maintain a specific temperature. To maintain the cold chain for frozen and defrosting food items is not the only reason to keep a temperature control sheet. A cold chain is a temperature-controlled supply chain. To maintain the cold

Read More »
Words, "Employee Wellness" written on chalkboard with icons relating to it

Do you have an Employee Assistance Program for your Team?

EAP’s are intended to help employees deal with personal problems that might adversely impact their work performance, health, and well-being. EAP’s generally include assessment, short-term counselling, and referral services for employees and their household members. The workplace extends its responsibility circle just a little further than would normally be expected. The workplace understands that the

Read More »
Chef showing comparison between fresh and frozen meat on bread board

Manufacturing In-house & Capturing the Data

Working with products takes skill and experience to maintain the integrity of the item you are working with.  Frozen and or refrigerated items – each time a product is frozen and defrosted it loses flavour and moisture. When you look at the icicles in cells they are very sharp pointy crystals and these sharp pointy

Read More »
Young chef man wearing uniform and hat standing over isolated yellow background sleeping tired dreaming and posing with hands together while smiling with closed

Life – Work – Play – Balance = S-E-R-F!

SLEEP – EXERCISE – REST AND RECOVERY – FEEDING! Are you one of the millions struggling to get that perfect balance? Inevitably if the balance is not achieved something is bound to give or to get priority and other things remain to be left behind! Normally and to our own detriment, it is our health

Read More »
Manager on floor with waitrons guiding them

Managing by Walking Around

It is not possible for you to know what is happening in your restaurant if you remain stationary in one place. Become and remain informed by walking around and communicating with your team. Do not become predictable and never follow the same route while you are moving through the restaurant. Use this opportunity to follow

Read More »
Manager giving positive speech to restaurant staff

Did you give your team an unconditional positive vibe today?

The aim of the game is positivity and positive management tools, not only to improve your day, however, your staff’s day at work needs to be positively awesome to give the guest an awesome experience. Every tool that you implement into your management system has to make a positive contribution to the end result of

Read More »
Woman cleaning table in restaurant, and man behind her sweeping

How clean is your hospitality business? You are challenged!

Are your employees and guests safe against pests? Restaurants, commercial kitchens, and other businesses in the foodservice industry have a responsibility for protecting public health by preventing contamination of food and transmission of pest-borne diseases inside their premises. Food safety legislation mandates that food handling businesses terminate pests, and prevent food contamination by taking effective

Read More »
Restaurant staff's black and white aprons on hanger

Taking Care of your Uniform

My uniform is a very personal item and it makes me feel successful. If I do not feel good in my uniform I do not feel comfortable and I doubt if I will be able to create the best meals for my guests!  To take my comment one step further, my feet and my shoes

Read More »
Gas safety - Cooking on gas in a restaurant with smoke

Gas Safety & Control Sheet

Due to the volatility of working with gas and open flames it is imperative to keep a streamlined Health and Safety System. Secondly, we want to ensure the availability of the various gas products we require for optimal operations and availability. The Health and Safety Check sheet is completed monthly.  The Gas Safety and Control

Read More »
Chef washing hands in restaurant kitchen, while other chef prepares salad

Washing your Hands Correctly

Touching people and or surfaces, you accumulate germs on your hands.  You can infect yourself with these germs by touching your eyes, nose, or mouth, or spread them to others.  Washing your hands frequently can help limit the transfer of bacteria, viruses, and other microbes. Always read labels to get instructions BEFORE using chemicals. Always

Read More »
Waiter in restaurant showing thumbs up

Employee Wellness Program

Many people in the restaurant industry talk about a labor crisis, about how hard it is to find people to fill the jobs that they have. “We are looking at an industry that has a reputation for offering zero benefits, low wages, people having to work off-the-clock… why would you choose a job in that

Read More »
Scroll to Top